Case Manager (PES)

Position Title:  Permanency Educational Specialist (Case Manager)

Department: Children’s Services

Reports to Position Title: PES Supervisor

Purpose & General Description of the Position: This position is responsible for providing full case management services to the children of the agency, this includes but is not limited to attending internal and external meetings, hearings, and visitations and advocating for their best interest, compiling complete reports as required by the State Licensing and DHHS contract (i.e. ISP/USP, court reports, discharge summaries), and ensuring their educational, medical, and psychiatric needs are met.


Minimum Requirements:

  • Bachelor Degree in with at least 25% of credits in Social Work, Psychology, or a human behavioral science related field from an accredited college or university*;
  • Valid Michigan driver’s license with a driving record acceptable to the Agency’s insurance carrier;
  • Meet State “Good Moral Character” guidelines;
  • Experience with trauma based interventions and in working with survivors of abuse and neglect is highly preferred.


Required Skills & Abilities:

  • Ability to develop and implement weekly treatment goals and strategies to improve the functioning of the children;
  • Ability to complete detailed and accurate reports I.e. ISP/USP, court reports, discharge summaries 
  • Ability to establish and maintain effective working relationships with staff, children, families, other agencies, and individuals associated with the Agency;
  • Current working knowledge of Microsoft Office programs, such as Excel, Word, and PowerPoint;
  • Physical ability to stand and/or walk up to 8 hours per shift, to occasionally lift, carry, and/or push up to 25 pounds, and to be able to successfully complete and be certified in TCI (Therapeutic Crisis Intervention) Training.


Essential Skills & Duties:
  • Responsible for working with other staff, school staff, families, and others to implement, monitor, and revise weekly treatment goals and strategies;
  • Responsible for maintaining accurate and complete records of activities and progress of assigned cases;
  • Responsible for compiling, organizing, and preparing written reports and other written documents;
  • Responsible for presenting case materials and advocating for the best interest of the assigned children at internal planning meetings, court hearings, foster care reviews, IEP meetings, FTM’s, and other assigned meetings;
  • Responsible for working with the Lead PES to approve and arrange parent and family contacts, supervised visits and home visits;
  • Responsible for case management of children assigned;
  • Provide consultation and case notes with appropriate court personnel and outside sources, i.e., CASA, to evaluate the appropriateness of court intervention;
  • Responsible for working closely with Medical Supervisor to ensure all medical needs of the assigned children are met;
  • Provide guidance and support to children as they transition from one school and integrate into a new school;
  • Coordinate special education services and assessments;
  • Work with Educational Coordinator to actively monitor and maintain school progress for youth who miss school by intervening accordingly by obtaining school assignments;
  • Provide advocacy and service planning for youth that are expelled;
  • Responsible for working with clinical and residential teams in children’s residential center to ensure the assigned children are receiving the necessary services to progress through the treatment program
  • Maintain ongoing communication with prospective foster care and adoption families to monitor services and progress;
  • Responsible for ensuring the child and family are included in the treatment planning process;
  • Assist families in meeting mandated services and court requirements for reunification;
  • Organize and maintain case notes, assessments, case summaries, case records, and other related records; and
  • Responsible for teaching, modeling, practicing, supporting and articulating the agency’s Circle of Courage strength-based program philosophy.
  • Responsible for providing on-call resources


Please Note: All other duties may be assigned by the Lead PES.

Note: This description is a summary of the responsibilities, duties, knowledge, skills, experience, abilities, and qualifications associated with this position.  It is not an exhaustive list and may be changed any time at the discretion of Whaley Children’s Center.


Updated: 1/20/2020 by AA  *Behavioral Science • Community Services • Counseling (Psychology) • Criminal Justice (Administration) • Early Childhood Studies • Family Ecology • Family Life Education • Family Studies • Family and/or Child Development • Guidance/School Counseling • Human Services • Psychology • Social Work • Sociology